# Biosensor Reshipment: Address Changes & Fees

> At Nutrisense we understand that sometimes mistakes happen Maybe you forgot to update your address before your monthly shipment went out or when you first sig

Source: https://support.nutrisense.io/en_us/biosensor-reshipment-address-changes-fees-rJ3Syc0yll

Last updated: 2026-01-06T16:44:46.707Z

We understand mistakes happen with shipping addresses - here's how we can help get your biosensors to the right location.

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## How to Request a Reshipment

If you need your biosensors reshipped to a different address, please contact our customer support team immediately. Common situations include:

*   Forgot to update your address before monthly shipment
*   Entered incorrect address during initial signup
*   Moving to a new location

**[Contact our support team here](https://support.nutrisense.io/hc/en-us/requests/new)** - we're standing by to help you continue your health journey.

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## Reshipment Fees

**Important:** All reshipment requests include a processing fee that covers:

*   Order processing costs
*   New shipping expenses

We keep this fee as low as possible while maintaining transparency about associated costs.

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## How to Avoid Reshipment Fees

To prevent additional charges and delays:

1.  **Double-check your address** before submitting your questionnaire
2.  **Verify spelling and formatting** of street names and apartment numbers
3.  **Update your profile** immediately when you move

Taking these steps saves both time and money in the long run.