# Getting Started: Dexcom G7 CGM Setup Guide > You will need around 4560 minutes to complete the Dexcom setup process Step 1 Download and set up the Nutrisense App ️ If you completed purchase in Source: https://support.nutrisense.io/en_us/getting-started-dexcom-g7-cgm-setup-guide-B1mLkqRyxe Last updated: 2026-08-10T20:24:41.413Z **⏱️ Setup Time:** You will need around 45-60 minutes to complete the Dexcom setup process. ## Included in this article: * [Step 1: Download and set up the Nutrisense App](#step1) * [Step 2: Download and set up the Dexcom G7 App](#step2) * [Step 3: Apply your Dexcom G7 CGM](#step4) * [Step 4: Connect Dexcom to Nutrisense](#step6) * [Step 5: Review your data in the app after sensor warm-up](#step7) * [Step 6: Start logging meals, activities, and notes](#step8) ## ## Step 1: Download and set up the Nutrisense App _Set up your Nutrisense account and app for data tracking and nutritionist communication._ **⚠️ Note:** If you completed purchase in the app, you can skip to Step 2: Download and set up the Dexcom G7 App ### 1.1 Download the Nutrisense App The Nutrisense app allows you to view and track your data, log meals, activities, and notes, and communicate with your nutritionist. To download the Nutrisense app, click one of the links below from your phone: * iOS (iPhone) users: **[App Store](https://apps.apple.com/us/app/nutrisense-glucose-monitoring/id1479100171)** * Android users: **[Google Play](https://play.google.com/store/apps/details?id=com.nutrisense&hl=en_US&gl=US)** ### 1.2 Log in to the Nutrisense app * Using **the email address you used during online checkout**, log into the Nutrisense app. * If you have not yet set a password for your account, tap on "Forgot your password?" to receive a new email to set your password. * If you use Apple or Google sign-in and do not see the program you purchased, please log out, verify the email address you used to make your purchase, and log in again with that email. **Next Steps:** Tap out of the Nutrisense app and proceed to **Step 2: Download and setup the Dexcom G7 App**. Once that step is complete we will return to the Nutrisense app to complete integration. ## ## Step 2: Download and set up the Dexcom G7 App _Create your Dexcom account and configure the G7 app for sensor connectivity._ ### 1\. Download Dexcom G7 App To get started with the Dexcom G7 CGM and Nutrisense program, you'll need to download the Dexcom G7 App and create an account. * iOS (iPhone) users: **[App Store](https://apps.apple.com/us/app/dexcom-g7/id1569432518)** * Android users: **[Google Play](https://play.google.com/store/apps/details?id=com.dexcom.g7&hl=en_US&gl=US)** ### 2\. Create a Dexcom Account **Create a new account:** Once you've downloaded and opened the Dexcom G7 app, select Create an Account from the menu and follow the prompts listed below to create your account. 1. **Verify you reside in the US** * Grant permission for the Dexcom app to share your Location one time to verify US current location * Enter your zip code for your residence location 2. **Set your user ID and verify**your account * Select your email address or phone number as a user ID * Enter the one-time code sent to the email or phone number you selected in the following screen 3. **Set your personal account information**, including name, sex, birth date, and email 4. **Choose a Password** for your account 5. **Diabetes Information:** You may tap next to skip the diabetes diagnosis information request 6. **Review and confirm your information**, then your Dexcom account will be created **⚠️ Remember your Dexcom Login credentials!** **You will need them again to connect Dexcom to the Nutrisense app.** ### 3\. Complete Dexcom App Set Up ![Dexcom G7 setup screen](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/973c9506df3afb583f1df1f970820cbe.PNG) 1. If needed, log in to the Dexcom app again using the login info created above. 2. Review and accept the Terms of Use and Privacy Policy. 3. You will land on a 3-step set up-screen, which includes Overview, App Set up, and Start Sensor sections. 4. Tap into **"1. Overview - How G7 works"**to review the following sections. At each step, you must tap to watch the video or view the text directions to proceed. 1. Basic sensor information 2. Alerts in the Dexcom app 3. Treatment guidelines for Dexcom users with Diabetes 4. Safety statement 5. Tap into **"2. App Set up - Connecting your phone."** 1. You must enable Bluetooth for your sensor to work and send data to the Dexcom app. 2. You must enable notifications, including critical alerts, to view your data in the apps. You can adjust your alert settings later in the Dexcom app. ##  Step 3: Apply your Dexcom G7 CGM _Properly prepare, place, and activate your continuous glucose monitor sensor._ ### 1\. Prepare your Dexcom CGM ![Dexcom CGM preparation](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/60157730019af29c64805719e6cd4a8c.png) * **Disconnect from your old sensor**: If this is the first Dexcom sensor you've ever applied, skip to Step 2 below. If you're replacing an old sensor with a new one, disconnect from your old sensor by following these steps: * Open your Dexcom G7 app * Tap on "Connections" at the bottom of the screen * Tap on "Sensor" at the top of the screen * Tap on the "STOP SENSOR SESSION" button * **In the Dexcom app, tap "Start a new sensor"** and follow along. The same directions are provided below. * **Take one of the CGM applicators** out of its package (see image below). Be sure to save the applicator throughout the following steps. You will need the code to activate the sensor in the Dexcom app. ![CGM applicator](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/7c99ad9bcdb051aa871905bc2e1708d9.PNG) ### 2\. Apply your Dexcom CGM **💡 Pro Tip:** Applying your sensor can be intimidating, but there are ways to optimize your experience and ensure the sensor stays put! First, be sure to read this article on **[Tips for Placing Your Sensor](https://nutrisense.kustomer.help/en_us/rJsUy90kee).** * **Pick a spot to apply your CGM**: The Dexcom G7 CGM is applied to your upper arm. A few best practices: * Choose the portion of the back of your upper arm with the most fat. Try to avoid the muscle. * Avoid areas where there is scarring, tattoos, or skin irritation. * Avoid areas that get bumped, pushed, or you lie on while sleeping. ![Upper arm placement guide](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/4ba6eb4eba8b0a65f3c12a2d58a89497.PNG) * Clean your hands with soap and water, and dry them. * **Clean the area on your arm**with the alcohol wipes provided, and allow it to air dry. * _Skipping this step can prevent your sensor from sticking strongly to your skin._ ![Skin cleaning process](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/85ff287a18f530275cd3577668eb3152.PNG) * Unscrew the cap of your CGM applicator. **Do not touch inside the applicator.** * **Use the applicator to insert your sensor** * Relax your arm muscles * Press and hold the applicator firmly against your skin until the clear safety guard is pushed in. Then push the button on the side of the applicator. ![Sensor application process](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/59c773fcd1b7a7932a5b59727df1df4e.PNG) * Remove **and keep the applicator**. You will need the code on the applicator to start your sensor. * Screw the cap back on your applicator. ![Applicator with code](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/40c0d660914f4fe9b446f941a357de4e.PNG) * Rub the patch around the applicator 3 times ![Patch rubbing technique](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/115922ec543ad56adeef0e056ba845e9.PNG) * Gently press on top of the sensor for 10 seconds. ![Sensor pressing technique](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/47b7c49ebf53e4f0a9fc739a66888e83.png) #### Apply Your First Overpatch You must apply your overpatch and the Nutrisense Protective Patch to secure your sensor on your arm and protect it during normal physical activity. * Carefully pull off both clear liners. Don't touch the white adhesive area ![Overpatch preparation](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/8e66d8874cb1c33a1de4ee67632f8307.PNG) * Use the colored tab to place over patch around the sensor ![Overpatch placement](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/291a22dda1e9bf6d86813608f612d3f6.PNG) * Rub around over patch * Use the tab to peel off the colored liner ![Liner removal](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/9e0267558476b4429b4ab96847e1f777.PNG) * Rub around the over patch one more time ![Final patch rubbing](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/df63e99d65f12d18c5029fbf4a031c70.PNG) **⚠️ First 12 Hours Care:** * During the first 12 hours, keep your skin dry and sweat-free to improve adhesion for the full 10 days of the sensor. * When your patch gets wet, gently pat it dry as soon as you can. * If the patch peels off of your skin, trim the peeled parts and put on medical tape. Upon initial application of the CGM, it is common to experience slight bleeding or sensations while acclimating to the device. For further information, please refer to: **[Is Wearing a CGM Painful?](https://nutrisense.kustomer.help/en_us/HkC8JqAkeg)** ### 3\. Pair and Start your Sensor Continue following the steps provided in the Dexcom app, as follows: * **Enter your Pairing Code** * Find and enter the 4-digit pairing code on the applicator you used to insert the sensor. You can type it in manually or take a photo. **⚠️ We recommend taking a photo of the 4-digit code because you might need it in the future.** ![Pairing code entry](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/6f2881e1fd973a49e55792494699efa8.PNG) * You will see a Pairing screen with a pairing code. * Accept the Bluetooth Pairing Request from DXCMUd * You will see a pairing completed success screen. * Then, your sensor will enter a warm-up period of approximately 30 minutes, as shown in the Dexcom app. * During this time, keep your phone within 20 feet of your sensor without any obstructions. ![Sensor warmup screen](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/acaed0dfe86280f9fbf15a394ef9b9f2.PNG) **When sensor warmup is complete, you will see this screen on your Dexcom App.** ![Warmup complete screen](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/60718e2570949161044b11f05a39d9eb.PNG) #### ⚠️ Additional Precautions **Keep Your Phone Close to Your Sensor** * Keep your phone within 20 feet with no obstacles (like walls or metal) between the phone and your sensor. Otherwise, they might not be able to communicate. * If water is between your sensor and the display device – for example, if you're showering – keep them closer to each other. The range is reduced because Bluetooth doesn't work as well through water. * After a disconnection, as when swimming or other activities that require separation of greater than 20 feet, reconnection may take up to 30 minutes. ### Have issues with setup? Refer to these troubleshooting articles or **[message Customer support](https://nutrisense.kustomer.help/en_us/B1ZLy5Ayeg)** in the app for help. * In the event of a Failed Sensor notification during the 30-minute warm-up period, refer to the article "**[What should I do if my Dexcom CGM fails during the 30-minute warmup period?](https://nutrisense.kustomer.help/en_us/rydL1cRyxx)**" for further instructions. **While you wait for your sensor to warm up, proceed to the next steps:** * Step 5: Apply the **[Nutrisense Protective Patch](https://nutrisense.kustomer.help/en_us/rJW7k9Akxx)** * Step 6: Connect Dexcom to Nutrisense ## ## Step 4: Connect Dexcom to Nutrisense _Link your Dexcom data to the Nutrisense platform for comprehensive glucose tracking._ Connecting your Dexcom CGM data to your Nutrisense app is quick and easy. * Navigate to your sensor settings screen. You can get there by tapping the green "plus" icon on your Dashboard, then tapping "sensor." You can also tap the menu icon in the upper left corner, select Settings from the menu, and finally tap Sensor from the list of settings. ![Nutrisense app navigation](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/7a436aa668dcf58399b52f7a0996dd85.jpeg) * Tap the toggle next to the label "Dexcom" to begin activating your integration. ![Dexcom toggle activation](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/4244d338b848572f6753d1396e6af4f6.jpeg) * This will open a new login screen for Dexcom inside the Nutrisense app. Log in with the User ID (email OR phone) and password you used to create your Dexcom account. * You can verify your Dexcom User ID by opening the Dexcom G7 app and tapping Profile, then Account, and finally scrolling down to the Login section. * Next, Dexcom will ask you to grant permission to share data with Nutrisense by electronically signing and submitting an authorization form. * Once you submit this authorization, Nutrisense will connect with your Dexcom data, and your integration will be active! You will begin to see your CGM data in the Nutrisense app when your sensor is warmed up, and it has been about 15 minutes since the integration was activated. ![Integration success screen](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/91add5633335a49d5a1dff84ada84c10.PNG) #### ⚠️ Important Note Your user ID is the name or phone number you use to log in to all **Dexcom** apps and services. Your user ID may be: * a username you chose * your email * your mobile number ### User ID Guidelines: **Username** **Email** **Mobile Number** Your user ID is a username if: Your user ID is your email if: Your user ID is your mobile number if: 1\. you are below legal age, **or** 2\. You created your Dexcom account before August 2021. 1\. You created your Dexcom account after August 2021, **AND** **2\. You verified your Dexcom account with a code sent via email.** 1\. You created your Dexcom account after May 2023, **AND** **2\. You verified your Dexcom account via a text message to your mobile phone number.** **Mobile Phone Login:** To log in with your mobile phone number, you'll need to click on the **"Signed up with mobile phone?"** option. ![Mobile phone login option](https://cdn.kustomerhostedcontent.com/media/67f4529145eb45782e3bdf8f/03d1db0bfa792b58869ccb3acd0914a6.png) ## ## Step 5: Review your data in the app after sensor warm-up _Monitor your glucose readings and verify successful data synchronization._ **No Immediate Data:** No data from your new sensor will appear in the Nutrisense app while the sensor is still warming up, so no need to worry if you don't immediately see glucose data! After the 30-minute sensor warm-up, your data will begin to sync from the Dexcom app to the Nutrisense app. ## ## Step 6: Start logging meals, activities, and notes in the Nutrisense App _Begin tracking lifestyle factors that influence your glucose patterns._ You don't need to wait for your sensor to begin learning in the Nutrisense app. At any time, you can: * Tap the green "plus" icon on your home screen to begin logging your baseline activity and meal habits, stress levels, and more. * Tap the 'Learn" icon at the bottom right of your home screen to access our courses on nutrition, glucose, and more. **🎉 Congratulations!** You've successfully set up your Dexcom G7 CGM with Nutrisense. Your continuous glucose monitoring journey begins now!