# How to Snooze Your Nutrisense Subscription

> We want to ensure clarity regarding our subscription and autorenewal processes Heres some important information to note     All Nutrisense subscriptions are

Source: https://support.nutrisense.io/en_us/how-to-snooze-nutrisense-subscription-S1lH190ylx

Last updated: 2026-01-07T15:32:05.277Z

At Nutrisense, we understand that life can get busy, which is why we offer the ability to snooze your subscription and take a break from shipments. You can snooze your subscription for a period of time equivalent to one-half of your subscription's minimum commitment period (excluding the 3-month minimum commitment subscription), and this allotted snooze time can be used either consecutively or periodically throughout your subscription's minimum commitment period.

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## Snooze Time Limits by Plan

_Available snooze time depends on your subscription plan, with software-only plans excluded._

**Plan-Specific Limits:**

*   **3-month plan:** Up to **30 days** of snooze time
*   **6-month plan:** Up to **90 days** of snooze time
*   **Software-only plans (BYOS):** Not eligible for snoozing

**Flexibility:** Your snooze time can be used either consecutively or periodically throughout your minimum commitment period.

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## How to Snooze Your Subscription

_Follow these simple steps in the Nutrisense app to request a subscription pause._

**⚠️ CRITICAL TIMING:** You must reach out at least 72 hours before your billing date to snooze your subscription or we will not be able to stop your shipment.

**📱 Steps to snooze via the app:**

1.  Open the Nutrisense app
2.  Tap the profile icon in the top left corner
3.  Tap **"Programs & Add-Ons"**
4.  Tap **"Show product details"**
5.  Tap **"Modify Subscription"** and choose **"Snooze your Program"**

**💬 Need help or want to extend your snooze?**

Send us an email **[HERE](https://support.nutrisense.io/hc/en-us/requests/new)** with "Snooze my subscription" in the subject line. Our team will confirm your request within **24 hours** via email.

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## Resuming Your Subscription Early

_Contact support to resume before your scheduled restart date, but expect up to 5 days processing time._

If you'd like to resume your subscription early, you can reach out to customer support for assistance.

**⏳ Processing Delay:** There will be a delay in resuming your subscription and getting your new set of sensors shipped out. The delay can be up to 5 days.

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## Important Requirements & Timeline

_Critical timing requirements and policies you need to know before snoozing._

**⏰ 72-HOUR RULE (MANDATORY):**

*   Submit snooze requests at least 72 hours before your next charge and shipment date
*   This applies to **both new snooze requests and extensions**

**💳 Billing & Charges:**

*   ✓ While snoozed, scheduled charges will not be processed
*   ✗ Charges processed before a snooze period cannot be refunded
*   Charges resume on the **confirmed restart date**

**📋 Refund Policy:** For more information about refunds, see our helpful guide: [Nutrisense Refunds](https://nutrisense.kustomer.help/en_us/BJbByc0Jex)