# Shipping and Billing Information

> Once youve signed up completed the Health Questionnaire and been approved for the program your CGM kit will be sent out by our pharmacy partner within 1 bus

Source: https://support.nutrisense.io/en_us/shipping-billing-information-SJiH19Rkgl

Last updated: 2026-01-06T16:42:34.362Z

Your sensors ship within 1 business day after your first payment, with delivery typically taking 3–7 business days.

After your first month's payment is processed, your sensors will ship within **1 business day**. Delivery typically takes **3–7 business days**, depending on your location.

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## Tracking Your Order

Receive email notifications with tracking details to monitor your package in real time.

Once your order has shipped, you'll receive an email with tracking details so you can monitor your package in real time.

If you don't see an email, don't worry! Just reach out to us **[HERE](https://support.nutrisense.io/hc/en-us/requests/new)** and we'll be happy to assist you.

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## Monthly Billing Schedule

Your first charge sets your billing date, with all future charges occurring on the same day each month.

For monthly sensor shipments, your first charge corresponds to your billing date. **All future charges will take place on the same day of the month**, unless you update your billing date.

You can find more information on updating your billing date here: [Time Between Sensors](https://nutrisense.kustomer.help/en_us/BkmSJqCJgg).

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## Managing Your Account

Update payment methods, shipping addresses, or pause your program using our self-service resources.

If you have any questions or need assistance with updating your payment method or shipping address, check out our helpful resources:

*   [How Do I Update My Payment Method?](https://nutrisense.kustomer.help/en_us/HkrBk90Jxl)
*   [How to Update Your Shipping Address](https://support.nutrisense.io/en_us/how-to-update-your-shipping-address-rkM4jTmZx)
*   [How to Snooze Your Program](https://nutrisense.kustomer.help/en_us/S1lH190ylx)