At Nutrisense, we understand that sometimes mistakes happen. Maybe you forgot to update your address before your monthly shipment went out or when you first signed up - we're here to help.
If you find yourself in this situation, please don't hesitate to reach out to our customer support team at firstname.lastname@example.org or through in the Nutrisense app messenger. Our team is standing by to help you get your CGMs to continue your health journey.
However, it's important to keep in mind that there is a fee associated with all reshipment requests. This fee covers the cost of processing and shipping your new order. We do our best to keep this fee as low as possible, but we want to be transparent with our customers about the costs involved.
In order to avoid any additional fees, we recommend double-checking your address before submitting your questionnaire. Make sure you have entered your address correctly. This can save you time and money in the long run.
If you have any questions, don't hesitate to reach out. Our dedicated support team is here to help!