Refunds
Nutrisense membership programs and add-on charges are non-refundable. Please keep in mind that Nutrisense does not bill according to a member's activity. If you believe there has been a mistake as to a recent charge or invoice, please contact our support team by emailing support@nutrisense.io, we'll be happy to investigate your account details with you.
Subscriptions that are not canceled will continue to be charged month-to-month at your current rate. If you wish to discontinue your subscription, please follow the steps to do so within the Nutrisense app or email support@nutrisense.io at least 72 hours before your billing date.
If you wish to discontinue your subscription before meeting the minimum monthly commitment, you'll be presented with a non-refundable early cancellation fee that must be agreed to before canceling.