You need a smartphone that has Near Field Communication (NFC) technology to use the CGM provided.
This is the same technology that allows you to use a phone to pay for things in person using programs like Apple Pay, so if you have ever used your phone to pay for something in person by tapping it on a point of sale system then you have an NFC-enabled phone. Please note that there are a few (not many) Androids that allow the use of NFC for tap-payments, but not for data transfer (which is what enables the CGM to send information to your phone).
If you are uncertain if you have NFC you can look up your model with your manufacturer or the location you purchased the phone from.
Luckily, most smartphones sold since 2016 already have NFC technology embedded in them. So, if you bought your smartphone in 2016 or after, then you are probably good to go. If you have any questions about your device, our support team is always here to help confirm the NFC status, otherwise we recommend checking with your personal device carrier.
As a general rule of thumb, if you have an iPhone 7 or newer, a Samsung Galaxy S6 or newer, a Google Pixel 1 or newer, then your phone will work. Unfortunately, neither the iPhone 6 nor the iPhone SE (older generation) is NFC compatible.
Unfortunately, we are unable to use iPads or Apple Watches to collect the CGM data. However, you can view your data on your iPad app.