You have completed the signup flow, you submitted your Health Questionnaire, and you have been approved into the program. Now what?
If you are new to the program, before being approved and securing the prescription for your CGM to be shipped, you will first need to complete a Health Questionnaire.
After you have submitted the questionnaire, it normally takes 1-2 business days to approve and ship your CGMs. Shipping takes approximately 3-5 business days with USPS.
Once your CGMs have been sent, you will receive an email with tracking information. Please, remember to check your spam folder as there's always a possibility of this email being filtered!
If you have completed these steps, or are an existing member, you will receive an automatic confirmation email sharing the tracking information on a recurring basis.
If ever you have any issues with shipment tracking, firstname.lastname@example.org will always be here to help dive into the location of your package.