At Nutrisense, we offer discounted monthly rates for our membership programs based on the length of your commitment. If you need to cancel your subscription before meeting your minimum commitment, please note that we will charge the difference between your monthly rate and that of the commitment you have met, along with a $100.00 early cancellation fee.
What’s the Cost to Cancel?
Here we'll break down the cost to cancel depending on your commitment length:
- 3-month minimum commitment: the difference between $299.00 per month and $399.00 per month for all monthly CGM charges plus a $100.00 cancellation fee.
- 6-month minimum commitment: the difference between $250.00 per month and $399.00 per month for all monthly CGM charges plus a $100.00 cancellation fee. If you've already met the 3-month commitment, the fee will be the difference between $250.00 per month and $299.00 per month for all monthly CGM charges plus a $100.00 cancellation fee.
- 12-month minimum commitment: the difference between $225.00 per month and $399.00 per month for all monthly CGM charges plus a $100.00 cancellation fee. If you've already met the 3-month commitment, the fee will be the difference between $225.00 per month and $299.00 per month for all monthly CGM charges plus a $100.00 cancellation fee. If you've already met the 6-month commitment, the fee will be the difference between $225.00 per month and $250.00 per month for all monthly CGM charges plus a $100.00 cancellation fee.
Please note that you are required to accept the early cancellation charge before your program can be discontinued. If you do not confirm the early cancellation fees, you will continue to be charged month-to-month at your current rate. Please note, all charges are non-refundable.
To cancel your program early, follow these steps:
- Open the Nutrisense app.
- Tap the icon in the upper left-hand corner.
- Select "Programs & Add-ons".
- Tap "Show Program Details".
- Tap "Modify Subscription".
- Tap "No, I want to cancel my subscription".
- Tap "Cancel when commitment ends".
- Select "Contact Support".
Our support team will guide you through the cancellation process.
If you're currently on our 1-month CGM program, there is no fee to cancel after your first charge and shipment.